FAQ

Are the Flash templates compatible with Macintosh versions of Flash?

When Using Flash 4 - 5

As for editing PC .fla files on a Mac - the solution is quite simple.
Go to the "Open" dialogue box and select from the "show" pop up menu the "All files" option.
That way you'll be able to open and edit the PC .fla file. It works since Flash 4 was launched.
Just remember the font compatibility issue - ie. in order to get the same result the same fonts should be installed on both systems. Otherwise you'll be prompted to use the default or choose a substitute font.

When Using Flash MX

The source files and movies work on both PC & Mac platforms and swapping files between the various OS's is a cinch. So long as the .fla files are MX format it makes no difference if it's PC or Mac created.

The only problems will arise when trying to use Flash MX files with a earlier version of Flash. This is not possible as you'll get the error message "unexpected file format".
It is possible however, to open Flash 4 + 5 .fla files in MX. You can then choose to save them in either Flash 5 or Flash MX format.

Can I modify your templates? How do I replace images?

Yes, you can edit the source graphics (images, backgrounds, certain objects) in an image editor such as Photoshop, Fireworks, Corel, etc.. or replace them with your own. Otherwise, you can change all of the various text button, copy, body paragraphs and elements inside of Flash. We make good use of Flash's own tools so you do not need to go to outside programs to make changes.

You may also easily add sections to your templates or change the navigation to include drop down boxes to increase the number of sections even further.

Note: You need to edit with a copy of Flash 5 or Flash MX to use the templates. I know this seems obvious, but you wouldn't believe how many times we get asked this. We also have Swish Templates available here. which is a more simplier version of Flash.

Can you modify the template(s) for me?

Unfortunately, at the purchase price of each template, we do not have the time to help everyone individually with each of their projects, or else we'd quickly be out of business. We do provide customization services for an extra charge though. We can take any of our template designs and add as much content and images as you provide us for only $250 (in additional to the template cost, a huge bargain over custom design services). If you require additional sections we can custom quote based on your requirements.

What is the difference between the "freebie" templates and the "commercial" templates.

Templates in our Freebie Section, meaning, the ones you can get from our website without having to pay for them, are provided as a learning resource for your personal development. Many are from our staff here at Florentine Design Group, or have been submitted by various designers and other members of the authoring community for your enjoyment. You are free to use them in personal or non-commercial projects. Tear them apart and learn from what's inside. It's a great way to develop your own style and learn new skills.

What is the proper usage of Template Kit Commercial Templates?

What is illegal usage?

If I design a site for a client using your templates, can I sell it to them?

Of course. The only time you would ever need to be concerned about is if you provided our code to a client who wanted it for the sole purpose of reselling the design.

Example:

Another Template Website, Software product or other distribution. Please contact us if you have questions info@templatekit.com it can save both you and your client a lot of trouble.

How well do your Flash Templates work with Macintosh?

Editing PC .fla Files on a Mac

When Using Flash 4 - 5
As for editing PC .fla files on a Mac - the solution is quite simple.
Go to the "Open" dialogue box and select from the "show" pop up menu the "All files" option.
That way you'll be able to open and edit the PC .fla file. It works since Flash 4 was launched.
Just remember the font compatibility issue - ie. in order to get the same result the same fonts should be installed on both systems. Otherwise you'll be prompted to use the default or choose a substitute font.

When Using Flash MX
The source files and movies work on both PC & Mac platforms and swapping files between the various OS's is a cinch. So long as the .fla files are MX format it makes no difference if it's PC or Mac created.

The only problems will arise when trying to use Flash MX files with a earlier version of Flash. This is not possible as you'll get the error message "unexpected file format".
It is possible however, to open Flash 4 + 5 .fla files in MX. You can then choose to save them in either Flash 5 or Flash MX format.

When and how will I get my templates?

Templates are delivered via email after the credit card processing clears. This can take up to 24 hours if you place an order with a common web-based email address such as Hotmail, Yahoo, AOL and so on. Due to the many abuses on anonymous web-based email clients, we verify all web-based email address with a follow-up email.

Paypal orders are processed as soon as they are received, however, they require a manual send and will only be fulfilled during the hours of 7:30am - 11:30pm PST by either our Seattle or Nova Scotia office.

I lost my download link, can I redownload?

Send us an email here..with your order number or cc' us your email confirmation. We're easy.

Do you give educational, religious organization or charity discounts?

Certainly, please contact us here for more information, please include your institution name and the product(s) you are interested in and we'll set it up for you.

 

SWISH Template Pack FAQ

The file will not open in Swish.

Do you have the latest version of Swish 2.0? This is important because earlier versions of the software are not always backwards compatible. We've seen this before and when people get the latest version, the problem goes away.

 

PowerPoint Template FAQ

Q: I get an error message when I try to install the kit?

A: This happens on some Windows 98 computers with out of date Windows Installers. If you get a message like this during the install:

1) Run the new Microsoft installer patch: instmsiA.exe (150 kb)

2) Reinstall the kit

Q: I get an error message when I click on document link?

A: This happens when the organizer or browser program can't find your document. It is usually a single registry setting that is causing the problem.

Q: Is your kit a computer program?

A: Our kits are a series of HTML documents, thumbnails, images, and backgrounds. We make use of common existing applications / browsers Optional programs you can use also include a graphics program like Adobe Photoshop. You may also instantly make use of the kit by using your existing application associations.

Q: Do you have a Mac version?

A: Yes, all of our resources are available via FTP for Mac users as well, or on CD-ROM by request. PC users can download self-installing executable versions.

Q: Is this available on CD-ROM and how big are the kits?

A: The kits are downloadable from the web site. You will be sent the download location and passwords after you place your order and we process it. The CD-ROM version is available for an additional charge (usually $10.00 + shipping) For International orders, we reccomend that you select the download version. International orders are sent via Air Mail twice a week and require customs forms to be filled out. An additional tariff may be assessed by your country's postal service. There is no such tariff for downloads. Consult your local postal service for more information.

Q: How do we start using our kit?

A: First start by reading the Template Kit Tips document, then the rest of the documents. Familiarize yourself with each document and the interactions with the other documents . Once you are familiar with the images & documents you can tailor them to your own business needs. We have provided a framework & collection for you to mold to your needs to create a number of presentations & presentation backgrounds more easily and consistently.

Q: How do we use the animated backgrounds?

A: Important: Currently neither the "Pack and Go" function or Microsoft's PowerPoint Viewer support Active X controls. To use animated backgrounds in your PowerPoint presentations you must have PowerPoint 97 +. Consult your product user's guide for more details. This may result in your animations not playing under certain viewers.

For more information about compatibility and Active X control see the following links:

Additional Information on Adding a Shockwave Flash Control to a Slide in PowerPoint

Flash & PowerPoint 2000
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q250974&

Flash and PowerPoint 2002
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q291875

Macromedia's Flash & PowerPoint Information

Using Flash movies in PowerPoint 2000

A note about background colors, your active x control box & animated clips.

The default seems to be -1 in the properties box after you insert your Active X control and point it at a flash/shockwave file. Try changing the value to "0" if you have a dark background. You should be able to view your SWF file.

HTML Email Pack

Q: Is HTML Email Pack a Software program?

A: HTML Email Pack is a collection of 24 different Email Templates (HTML) which can be easily adapted for nearly any Email Marketing task you require. You may send the HTML in the body of your email; send it as an attachement; or use it as stationary in Outlook or other common email programs.

Q: What's the fastest way to get my HTML into an Email?

A: In your email client: You must not have your HTML Editor set to WORD

Select TOOLS >> OPTIONS >> MAIL FORMAT

Uncheck : Use Microsoft Word to edit Email Messages.


NEW >> Select FORMAT >> HTML in the message format.

Open up the .htm message you want to send in Internet explorer, select EDIT, Select ALL, COPY

Paste everything into your new email message, and hit send...

Q: Is there a better way?

A: There are a great deal of programs currently on the market which allow you to detect whether your recipient can read HTML or Text Email and display the appropriate version accordingly. For more information on this topic, click here.

It's that easy!